Email policy ? should it be zero tolerance?

When someone “crosses the line” in sending dubious emails using company services, one option is to fire them and that’s what happened to Phillip Walker at Safe Air in Blenheim. But yesterday he got his job back and $1,000 award for loss of dignity and injury to his feelings. Its a salutary story at Grubby [...]
Continue reading

Shouting AT the computer has become shouting THROUGH the computer

One of my favourite metaphors for the Internet is that it is an amplifier. If you have a great business, going online will amplify that, if your business is bad in some way, going online will amplify that too. But these days your poor service is online whether you like it or not and whether [...]
Continue reading

Celebrity death spam gets a big boost

The death of Michael Jackson created so much traffic to Google that came close to crashing their system and for a while they thought they were under attack. But that blast of sometimes morbid curiosity was also another perfect opportunity for the scammers.  Security Firms Warn of Michael Jackson Spam Computer security firms are warning users [...]
Continue reading